Question 1

What is TaxDash?

Accepted Answer

TaxDash helps you do your Trinidad & Tobago income tax return. It works out your tax from your TD4 and a few questions, then fills in your return on e-Tax for you to check and submit. For employees and sole traders.

Question 2

Who is behind TaxDash?

Accepted Answer

TaxDash is a Trinidad & Tobago-based tax preparation platform. We are not affiliated with the Government, the IRD, or the Board of Inland Revenue.

Question 3

Is TaxDash an accountant or tax advisor?

Accepted Answer

No. TaxDash is a tax preparation tool that helps you organise your information and generate the correct forms. It does not provide tax advice. We always recommend reviewing your completed return before filing, and consulting a qualified tax professional if your situation is complex.

Question 4

Is it OK to use TaxDash to file?

Accepted Answer

Yes. TaxDash calculates your return and fills the e-Tax form in your own browser session. You review and submit it yourself. TaxDash never has your ttconnect login.

Question 5

What do I need to get started?

Accepted Answer

For PAYE employees: your TD4 slip from your employer and any receipts for deductions you want to claim. For sole traders: your TD4 (if you also have employment income), a record of your business revenue and expenses, and details of any business assets.

Question 6

How long does it take?

Accepted Answer

About 10 minutes for most employees. About 25 minutes for sole traders, depending on how many expenses and assets you have.

Question 7

What does TaxDash give me?

Accepted Answer

TaxDash fills in your e-Tax return for you. You check it and press Submit. You also get a Tax Return Summary to keep, and if anything doesn't fill in, it has every figure to type in yourself. Sole traders also get their Schedule E and profit and loss statement to attach.

Question 8

Does TaxDash file my return with the IRD?

Accepted Answer

No, you submit it yourself. TaxDash fills in your return on e-Tax. You check it and press Submit.

Question 9

How do I file through e-Tax?

Accepted Answer

Go to etax.ird.gov.tt and log in with your ttconnect ID. TaxDash fills in your return, you check it, and you submit it online. No ttconnect ID yet? You can file without logging in, but auto-fill won't work: you type in the figures from your Tax Return Summary, then print, sign and drop off the declaration at an IRD office.

Question 10

Why can't TaxDash just file for me?

Accepted Answer

It does almost all of it. The IRD needs you to check and submit your own return, and we think that's right: you should see exactly what's being sent. Your part takes a few minutes.

Question 11

How does auto-fill work?

Accepted Answer

Add the free TaxDash helper to Chrome on your computer (it takes a moment, once), or use the bookmark version with nothing to install. Then log into e-Tax and it fills in your return in your own session. TaxDash never sees your login. Most returns fill in completely, and anything it can't fill is flagged for you to type in. Auto-fill needs a computer, not a phone.

Question 12

Is auto-fill safe?

Accepted Answer

Yes. It runs locally in your browser and only interacts with the e-Tax page that's already open in your session — it never sees or stores your ttconnect password. Nothing gets submitted until you review the filled-in form and click submit yourself.

Question 13

What if I have more than one job / multiple TD4 slips?

Accepted Answer

No problem. You can upload multiple TD4 slips, and TaxDash will combine the income from all sources in your return.

Question 14

What's the filing deadline?

Accepted Answer

30 April, for last year's income. Any tax you owe after 30 April gathers interest at 20% a year from 1 May. If you have to file and still haven't by 31 October, there's also a $100 penalty, and another for every six months after. The self-employed also pay tax four times a year: by 31 March, 30 June, 30 September and 31 December.

Question 15

What deductions does TaxDash check for?

Accepted Answer

All the main ones: the $90,000 everyone gets; 70% of your NIS plus approved pension, annuity and provident fund payments (all capped together at $60,000); university fees abroad (up to $72,000); first-home mortgage interest (up to $30,000 a year, for 5 years); and tax credits such as a CNG conversion (up to $10,000).

Question 16

Will TaxDash find deductions I might miss?

Accepted Answer

That's a big part of it. Plenty of people miss deductions they're owed, especially first-time homeowners and parents paying for university. TaxDash asks about each one in plain words and works out the most you can claim.

Question 17

I'm self-employed. Can I deduct my business expenses?

Accepted Answer

Yes. TaxDash lets you enter expenses by category: rent, utilities, vehicle, supplies, professional fees, etc. It also calculates wear and tear (depreciation) on your business assets using the IRD's declining-balance method across four asset classes.

Question 18

Is my financial data safe?

Accepted Answer

Yes. Your data is encrypted when it's sent and when it's stored. We use trusted providers to run TaxDash, for example to read your TD4 and send emails, and we never sell your data or share it with advertisers.

Question 19

Do you store my TD4 after scanning?

Accepted Answer

No. We use the photo to read the numbers off it, and TaxDash doesn't keep the image.

Question 20

Can the IRD or government see my TaxDash data?

Accepted Answer

Not through TaxDash. We will only share your data with government authorities if required by law (e.g., a court order). Your data is yours.

Question 21

How much does TaxDash cost?

Accepted Answer

Employees: $160. Sole traders: $365. Card fee included. One payment for your return for the year, with no subscription.

Question 22

When do I pay?

Accepted Answer

You can explore the app and enter your information for free. Payment is required when you're ready to get your full Tax Return Summary with all the figures for e-Tax. If payments aren't open yet when you get there, leave your email on the payment page and we'll tell you when they are.

Question 23

Do you offer refunds?

Accepted Answer

Because returns are generated instantly, refunds are generally not available after download. If you experience a technical issue, contact us within 7 days and we'll review your case.

Question 24

Can I use TaxDash on my phone?

Accepted Answer

Partly. On your phone you can scan your TD4 and use the free tax calculator. To fill in your return and use auto-fill, you'll need a computer with Chrome.

Question 25

TaxDash misread something on my TD4. What do I do?

Accepted Answer

Just change the number on the review screen. Blurry photos, handwritten slips or unusual layouts can trip it up, so always check the figures against your TD4.

Question 26

I started but didn't finish. Is my data saved?

Accepted Answer

Yes. TaxDash auto-saves your progress every few seconds. You can close the app and come back anytime to continue where you left off.

Frequently Asked Questions

About TaxDash

Filing & Process

Deductions & Credits

Security & Privacy

Pricing & Payment

Technical & Troubleshooting

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